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Job Description

Role Overview:

Ctruh is seeking a Business Head to lead end-to-end P&L ownership and drive the commercial growth of the company. Working directly with the founder, you will build and scale our revenue engine, establish operational excellence, and shape the long-term business strategy. This role demands a builder mindset, someone ready to create systems from scratch and steer Ctruh’s growth trajectory.

Key Responsibilities:

1.  Full P&L Ownership

●         Own revenue, margins, and overall profitability of the business unit.

●         Build and manage budgets, forecasts, and periodic business reviews.

●         Improve unit economics and establish a roadmap for sustainable profitability.

●         Make decisions on resource allocation, hiring, and market expansion.

●         Report directly to the founder on performance, risks, and strategic initiatives.

2.  Sales Leadership & Revenue Growth

●          Build the sales team from the ground up: hiring, training, compensation, and performance management.

●          Develop and execute GTM strategies for core verticals: Retail, Automotive, D2C, Real Estate.

●         Own the full sales funnel - lead generation to closing strategic enterprise accounts.

●         Create sales playbooks, forecasting systems, processes, and CRM workflows.

●         Establish channel partnerships to expand reach and accelerate growth.

3.  Operations & Execution

●          Build customer success and account management functions for retention and expansion.

●         Define pricing models, packaging strategies, and commercial structures.

●          Implement systems for sales operations, order management, and revenue recognition.

●         Ensure strong alignment across sales, product, delivery, and CS teams.

●         Develop scalable onboarding and implementation processes.

●         Build dashboards and reporting mechanisms for business health tracking.

4.  Strategic Business Development

●         Identify and analyze new market opportunities and expansion avenues.

●         Lead partnerships with technology vendors, agencies, and integration partners.

●         Influence product roadmap using customer insights and market signals.

●         Develop business cases for new initiatives, offerings, or geographies.

●         Represent Ctruh at industry events, conferences, and client engagements.

 

What We’re Looking For:

1.  Must-Have Qualifications

●         10+ years of experience with minimum 5 years owning P&L responsibility.

●         Proven ability to build revenue organizations from 0→1 or early-stage (<$5M ARR).

●         Strong B2B SaaS or enterprise software sales experience with complex deal cycles.

●          Successful track record selling to enterprise clients in retail, e-commerce, automotive, or consumer brands.

●         Strong financial acumen and experience building financial models.

●         Experience hiring and leading high-performing sales and operations teams.

●         Startup DNA - high ownership, comfort with ambiguity, and bias for action.

2.  Highly Desirable

●         Experience with AI/ML, 3D/AR/VR/XR, martech, or immersive tech.

●         Background selling to digital transformation, retail ops, or marketing leaders.

●         Experience in strategy consulting, growth-stage startups, or product-led companies.

●         Technical fluency to collaborate with product and engineering teams.

●         Experience working directly with founders in seed/Series A environments.

●         Proven track record of scaling sales orgs 3–5x year-over-year.

What Success Looks Like in Year 1:

●         Achieving 3–5x revenue growth with predictable pipeline progression.

●         Fully hired and ramped sales team consistently meeting quotas.

●         Scalable and repeatable sales processes across verticals.

●         Reduced customer acquisition cost by 30%+.

●         Net revenue retention above 100% with strong expansion motion.

●         Strategic partnerships delivering qualified pipelines.

●         Operational foundation established to support 10x growth.

●         Founder freed to focus on product, fundraising, and long-term vision.

Why Join Ctruh:

●         Build a category-defining company shaping the future of immersive commerce.

●         Direct access to the founder and influence on company-wide strategy.

●         Culture of ownership, autonomy, and high performance.

●          Perfect timing - immersive commerce shows 40–70% higher conversion for early adopters.

●         Backed by the world’s best tech ecosystems: Microsoft, Google, NVIDIA, AWS.

●         Clear growth path into CRO/President roles as we scale.

Location & Work Culture:

●         Location: HSR Layout, Bengaluru

●         Schedule: 6 days a week, (5 days-in-office, Saturdays WFH)

●         Culture: High-intensity, high-ownership, builder-first

●         Team: Young, ambitious, and execution-driven